Privacy Policy
At HB Prestige Jewels, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from hbprestigejewels.com (the “Site”).
1. Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:
Identity Data: Name, billing address, and shipping address.
Contact Data: Email address and phone number.
Financial Data: Payment information (including credit card numbers). Note: Payment processing is handled by secure third-party providers; we do not store full credit card details on our servers.
Transaction Data: Details about products you have purchased from us.
2. How We Use Your Personal Information
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this information to:
Communicate with you regarding your orders or inquiries.
Screen our orders for potential risk or fraud.
When in line with the preferences you have shared with us, provide you with information or advertising relating to our jewelry collections or exclusive offers.
Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above.
Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
Google Analytics: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: Google Privacy Policy.
Compliance with Laws: Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
4. Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. This may include social media platforms like Instagram, Facebook, and Pinterest.
5. Cookies
We use cookies to enhance your shopping experience. Cookies allow the Site to remember your actions and preferences (such as login and cart contents) over a period of time. You can choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.
6. Your Rights
If you are a resident of certain jurisdictions (such as the EEA), you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
7. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
8. Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. We use commercially acceptable means to protect your Personal Information, including SSL encryption for all data transmitted during the checkout process.
9. Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
10. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail.